PRIVACY POLICY

 

Privacy Policy

Last updated: July 24, 2026

Accident Reconstruction Analysis, PLLC (“ARA,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and who we share it with.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number, including mobile number

  • Company or organization name

  • Mailing address

  • Case or project information submitted through our website forms

  • Communication preferences, including SMS/text message consent

How We Use Personal Information

We may use your personal information to:

  • Respond to inquiries or requests

  • Provide information about our services

  • Schedule consultations, inspections, or case-related communications

  • Send emails, phone calls, or text messages related to your request or services

  • Maintain internal business records

How We Share Personal Information

We do not sell or rent your personal information. We may share it with service providers who help us operate our business, and only to the extent needed for them to provide those services. We may also disclose information where required by law or where necessary to protect our legal rights. See SMS/Text Message Communications below for how we handle mobile opt-in information.

SMS/Text Message Communications

If you provide your phone number and consent to receive text messages, we may use SMS to communicate with you regarding your inquiry, case, appointment, or services.

If you opt in, you may receive messages about your inquiry, project intake, scheduling and appointment coordination, and case updates. We do not send marketing or promotional text messages.

SMS consent is not shared with third parties or affiliates. We do not sell, rent, or share SMS opt-in information with third parties for marketing purposes. No mobile opt-in or text message consent will be shared with third parties or affiliates.

You may opt out of SMS communications at any time by replying STOP. Reply HELP to any message for assistance, or contact us at (919) 787-9675 or info@ara-i.com. Message and data rates may apply. Message frequency varies. Consent to receive text messages is not a condition of purchase or of receiving our services.

We keep a record of SMS consent, including the date and time it was given.

Information Security

We take reasonable steps to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

Your Choices

You may contact us to request that we update, correct, or delete your personal information, subject to legal and business recordkeeping requirements. You may also opt out of text messages at any time by replying STOP.

Changes to This Policy

We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent revision.

Contact Us

Accident Reconstruction Analysis, PLLC
5801 Lease Lane, Raleigh, NC 27617
info@ara-i.com
(919) 787-9675